1. Using PlayBrandy
These terms govern use of the PlayBrandy website, accounts, workspaces, campaign tools, and interactive experiences. By using the service, you agree to follow these terms and applicable laws. If you do not agree, do not use the service.
Account holders must be legally able to enter a binding agreement. If you use PlayBrandy for an organization, you must be authorized to act for it. A separate written service agreement may set additional terms for an organization.
2. Accounts and access
Provide accurate account information and keep your credentials private. Each account is for one user and has one allocated workspace. Shared accounts, team invitations and additional workspaces are not supported. Email/password registrations must verify their email address. Google sign-in is subject to Google's authentication process.
You are responsible for activity under your account. Notify the PlayBrandy team through your supplied support channel if you suspect unauthorized access. We may restrict access to protect users or investigate misuse.
3. Your content and responsibilities
You retain your rights in the brands, product information, campaign content, and other material you submit. You must have the rights and permissions needed to use that material and to let PlayBrandy host, process, and display it to operate your requested experiences.
You are responsible for the accuracy of product claims, promotional statements, offer terms, and external links in your campaigns. Do not upload unlawful, infringing, deceptive, abusive, or harmful content, or impersonate another person or organization.
4. Campaigns, participants, and privacy
Campaign organizers are responsible for their campaign rules, audience eligibility, prizes or offers, product claims, and any required disclosures. PlayBrandy does not become the sponsor of a promotion simply by providing the technology.
Organizers must provide appropriate privacy notices and obtain any required permission before collecting or using participant information. Promotional consent must not be assumed from participation. Participants should review the organizer's rules and privacy notice before joining or submitting contact details.
Our handling of information is described in the Privacy Policy.
5. Acceptable use
- Do not attempt to bypass authentication, workspace permissions, usage limits, or security controls.
- Do not interfere with live sessions, manipulate scores through unauthorized automation, or disrupt the service.
- Do not collect information about other users without authorization or send unsolicited communications using the service.
- Do not use PlayBrandy to distribute malicious software, infringe intellectual property, or carry out unlawful activity.
6. Plans, pricing, and availability
Features, usage limits, and availability depend on the plan and deployment. Demonstration features and preview capacity are not guarantees of production performance.
Published illustrative prices do not themselves create a paid subscription or a completed purchase. Paid services, billing periods, taxes, cancellation, and refunds must be confirmed in the applicable checkout or written service agreement before purchase. Do not assume a payment feature is available when it is marked as unconfigured or planned.
We may update, maintain, limit, or discontinue features. Network conditions, third-party providers, and maintenance can affect availability; uninterrupted service and a particular campaign outcome are not guaranteed.
7. Intellectual property
The PlayBrandy name, branding, interface, and service materials remain protected by applicable intellectual property rights. Using the service does not transfer ownership of those rights to you. Your own content remains subject to the rights described above.
Third-party products, websites, and sign-in services are governed by their own terms. Linking to them does not make PlayBrandy responsible for their content or availability.
8. Suspension and ending use
You may stop using the service at any time. For account or data requests, contact the team through the support channel supplied with your workspace or service agreement.
We may suspend or end access where reasonably necessary to address a breach of these terms, legal requirements, or a risk to the service or other users. Ending access does not necessarily remove all records immediately; retention is addressed in the Privacy Policy and any applicable service agreement.
9. Disclaimers and responsibility
To the extent permitted by applicable law, the service is provided on an as-available basis without a guarantee that it will be error-free, continuously available, or suitable for every event. You should test your campaign and arrange appropriate event and data backups before relying on it.
To the extent permitted by law, PlayBrandy is not responsible for indirect or consequential losses, lost profits, or losses caused by your campaign content, unauthorized use of your credentials, external websites, or third-party outages. Nothing in these terms excludes rights or liability that cannot lawfully be excluded, or overrides protections required by applicable consumer law.
10. Updates and questions
We may revise these terms when the service or applicable requirements change. The date above identifies the latest version. Material changes should be reviewed before you continue using the service.
Questions about these terms should be directed to the PlayBrandy team through the support contact supplied with your workspace or service agreement. Any additional governing-law or dispute-resolution provisions will be set out in the applicable written service agreement, subject to mandatory local law.
